Frequently asked questions.

Choose the products you are interested in from our product groups and send us the product group, quantity and your needs via the Contact page. We will review your request and get back to you.

Yes. You can send us the names and quantities of the products you are interested in within a single request.

Include your company name, your name, phone and email, the product group, quantity and a short description in your quote request. Adding product names, the delivery location and any technical specification to the description helps us review your request.

No. The website is a corporate catalog presenting our product groups; it has no prices, online sales or payment. Prices and order terms are set according to your quote request.

The process starts with a product needs analysis and technical specification; continues with manufacturer research, sample and quality review, the purchase agreement, production follow-up, pre-shipment quality control, transport and customs; and ends with post-clearance warehouse and shipping follow-up. All ten steps are on the Supply Solutions page.

Payment and delivery terms are agreed according to the order and the commercial contract.

Sample requests are assessed according to stock and product availability. Contact us about the products you are interested in.

Including the product name or a link to its page, the order quantity you have in mind and your delivery address helps us review your request.

The standard minimum wholesale order for stocked products is 1 carton. For products not in stock and for custom production, please contact us about order quantities.

We are a wholesale supplier; for stocked products the smallest order unit is a carton. For requests in other quantities, send us your needs.

For high-volume orders, our import process includes a carton, pallet, weight and container loading plan. Details are on the Supply Solutions page.

Lead times are set at the quotation stage according to production, stock, transport and customs conditions.

We ship across Türkiye. International shipping depends on the product and the destination country's conditions; contact us about your delivery address.

Freight, insurance, bill of lading and transport coordination, as well as HS code, duty and permit checks, are part of our import process. Import procedures are carried out with customs brokers and technical experts; details are on the Supply Solutions page.

Yes. We coordinate logo printing, colour, labels, packaging, moulds and OEM/ODM with the manufacturer. Contact us with the details of your project.

Logo printing, colour, labels and packaging are part of custom production; the available options depend on the product and the project. Write to us with the product name and quantity.

The process starts with a needs analysis and technical specification; continues with manufacturer research, sample, quality and material review, production follow-up and pre-shipment quality control. The scope of our custom production (OEM/ODM) service is on the Supply Solutions page.

The general catalog and product group catalogs are published on the E-Catalog page. For a catalog not yet published, you can request product information from us.

You can request a product list compiled for your needs; write to us with the product group and intended use.

Alongside our current products, our business groups include supply categories under development. If the product you need is not in the catalog, send us its specifications and the quantity you need; we will assess the sourcing options together.

New arrivals and seasonal import collections are on the New Collection page.

Browse our product groups, or type the product name on the search page or in the search box in the top menu.

Product pages show the product's photos and product group and, where available, details such as volume, material and dimensions. Product certificates, test reports and quality documents are presented on the relevant product page once verified.

Our main sourcing market is the People's Republic of China. Guangzhou, Shenzhen, Yiwu, Xuzhou, Dongguan, Foshan, Zhongshan, Ningbo, Taizhou and Wenzhou are important production and sourcing hubs; they are referred to as industry centres, which does not mean we have an office or a permanent supplier in each of them.

Proforma and commercial invoices, packing list, bill of lading, certificate of origin, declaration of conformity and test report are some of them; the full list is on the Supply Solutions page. Not all of these documents are required for every shipment; they depend on the HS code, origin, nature of the product and the regulations in force.

For the relevant product groups, CE marking and declaration of conformity, TAREKS, EMC, LVD, RoHS, REACH, machinery safety, battery transport safety, food contact tests and product-specific quality reports are assessed. ISO and other certificates are published only when verified documents are available; this list does not mean that the company holds all of these documents.

You can reach us via the Contact page, call us or message us on WhatsApp at +90 532 363 73 73, or email info@triumexa.com. Our working hours are Monday–Friday 09:00–17:00; we are closed on weekends.

TRIUMEXA is based in Gaziantep. The full address and map are on the Contact page.