This policy summarises in plain language what information is processed when you visit the TRIUMEXA website or contact us, and how we protect it. Detailed information on the processing of personal data is provided in the Personal Data Protection Notice.
1. Information we collect
- What you send us
The fields you fill in on the contact form (full name, company, email, phone, country / city, product group, product code, message) and the information you share in email, phone or WhatsApp correspondence.
- Technical records
Technical records the hosting server may keep when you visit the site (e.g. IP address, access time, browser information).
- Cookies
Only one cookie, which remembers your language preference, is used; see the Cookie Policy for details.
2. How we use information
- To answer your requests and contact you.
- To carry out quotation and business relationship processes.
- To keep the site running and secure.
- To fulfil legal obligations.
Your information is not sold or rented and is not used for any other purpose.
3. Analytics, advertising and third-party services
The site does not use visitor analytics, advertising or social media tracking tools. Fonts are loaded from the site's own server; no third-party font or script service is contacted while you view the pages.
4. Sharing of information
Your information may be shared only with the hosting and email providers we work with, to the extent necessary to provide the service, and with competent authorities when required by law.
5. External links
The site contains links to other services such as WhatsApp. When you go to these services, their own privacy terms apply.
6. Security
The site is served over an encrypted HTTPS connection. We take reasonable technical and organisational measures to protect your information against unauthorised access, loss and misuse; however, no transmission over the internet can be guaranteed to be completely secure.
7. Retention
Your information is kept for as long as the purpose requires and for the periods set out in the legislation; it is then erased, destroyed or anonymised.
8. Your rights
Your rights under Article 11 of the KVKK and how to apply are explained in the Personal Data Protection Notice.
9. Changes
This policy may be updated in line with changes to the site or the legislation. The current version is always published on this page.
Applications and support
Privacy questions
You can send us questions about this policy through the channels below.